PersatePersate documentation

Security and privacy

Account protection management — password change, two-factor authentication, and active session monitoring.

The Security & Privacy panel is used to protect profile access and monitor login history and active devices.

Login password

The Change password option opens the access key change form. The new password must consist of at least eight characters, including at least one digit and one special character. For SSO accounts (Google/Microsoft), password changes occur on the external provider's side.

Two-factor verification (2FA)

Two-factor authentication is required for every account.

  • Status — the Live badge confirms active protection.
  • Changing the authenticator application — the Replace authenticator button allows deregistering the current application and generating a new QR code. This process must be completed immediately after initiation.

Access monitoring

  • Active sessions — a list of devices currently signed into the profile. The row labeled as This device represents the current browser. The Sign out all other devices button allows remotely terminating all other sessions.
  • Login history — a chronological log of the last 15 events (logins, logouts, account parameter changes) along with the IP address and device type.

Data export (GDPR)

The feature labeled as coming-soon will eventually allow downloading a full archive of account data (profile, conversations, alerts). Until its launch, direct requests to technical support.

Empty view and error states

  • „Session management unavailable” — for a given authentication type, the remote session logout feature is not supported.
  • „Login history not exposed” — lack of access to the audit event log for the current profile.

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